Request Management

A Unified Portal for Receiving and Tracking Legal Requests

The Request Management module organizes all incoming requests from internal departments or clients and converts them into a clear, trackable workflow.

• Organized Digital Intake

  • A tailored request form based on service type.
  • Attach related documents and supporting files.
  • Set the priority level.

• Automated Routing & Assignment

  • Automatically route the request into a consultation, case, or contract.
  • Assign it to the relevant specialist.
  • Track progress through to closure.

• Full Transparency

  • Track request status in real time.
  • A complete audit trail of all actions.
  • Reports on request volume and processing time.

Faster workflows, reduced backlog, and higher transparency.